Service Offerings

EMC ControlCenter Planning Design and Implementation:

Review number of managed objects, review network configuration of infrastructure, identify minimum hardware platform to support ECC installation, identify ECC Agents, servers and number of agents needed to be installed to support infrastructure, verify OS patches required for supportability, install EMC ControlCenter software on designated servers.

Staff Augmentation - Storage Administration

Resident Storage Architect – Engineer – Administrator to perform staff augmentation for identified projects or the day to day administration, responsibilities may include but are not limited to: provisioning storage, administering EMC ControlCenter, installing ECC agents, monitoring alerts, setting thresholds, troubleshoot performance related issues with EMC Performance Manager, Performance View, preparing Storage utilization reports with StorageScope, installing PowerPath setting up device groups for TimeFinder and SRDF.

SAN Architecting and Implementation

Designing a solution for supportability, reliability, and throughput by reviewing OS patch version levels, driver, firmware and microcode versions for compatibility, switch settings, fabric settings, server HBA and Symmetrix FA fan-in, fan-out ratios, number of devices per FA and identifying application performance storage requirements, all documented in the SAN Infrastructure Guide containing a server matrix, Visio diagrams, port layout, zoning information, and device mapping spreadsheets.

Data Center Consolidation

Server Consolidation, Storage Consolidation, Data Migrations using EMC SRDF or host level migration utilities.

Performance Monitoring

Isolate and identify perceived performance related issues by analyzing the output of various host utilities i.e. sar, iostat, diskstst, netstat, vmstat, iptrace or reviewing performance stistics via symstat and graphs generated by EMC PerformanceView/ PerformanceManager software.

FileNet and EMC Integration

Architecting and implementing a solution for scalability and performance, sizing and configuring EMCs DMX storage for FileNets process driven distributed services Imaging/WorkFlo application.

Remote Support

administration, data collection for architecting and troubleshooting provided through any combination of utilities e.g. Nortel or Cisco VPN dialers, web portals, Citrix Winframe client or terminal services.